Services Agreement Terms

Terms and conditions, included here, are applicable to any contract, statement-of-work, or agreement (the “Agreement”) for service provided by 1230 Group LLC DBA 1230MEDIA including, but not limited to, web consulting, web design, web development, website maintenance, and managed cloud hosting services. For the performance of any such services, the Agreement is made and entered into upon the earlier of date of execution or date of receipt of first payment (“Effective Date”) by and between “Client” and “Vendor”.  Client and Vendor are collectively referred to as the “parties.” Vendor desires to provide to Client, and Client desires to receive from Vendor, certain services subject to the terms of the Agreement.

The parties agree as follows:

1.    Vendor Services
  • Definitions. The following terms used in the Agreement shall have the following meanings:

Vendor Content” means (i) any materials developed by Vendor and (ii) any third-party audio/visual materials or content acquired by the Vendor, which are intended to be incorporated into the content of the website.

Client Content” means the materials, if any, provided by Client, including, without limitation, trade or service marks, images, photographs, illustrations, graphics, audio clips, video clips, email or other messages, metatags, domain names, software and/or text.  Client shall be solely responsible for providing, updating, uploading and maintaining the website and any and all files, pages, data, works, information and/or materials on, within, displayed, linked or transmitted to, from or through the website, including all Client Content.  The Client Content shall also include any registered domain names provided by Client or registered on behalf of Client in connection with the Services.

  • Design & Development Services. If applicable, Vendor agrees to perform and provide to Client, services for design & development of a website, web application, or mobile application, or graphics design (the “Services”) as a work made for hire.  Vendor shall provide the services in accordance with the specifications and the customary industry standards.  From time to time, Vendor may leverage third-party service providers, technology platforms, frameworks, software, etc. to fulfill obligations under the Agreement. The final work product of services performed may incorporate Vendor Content and Client Content.
  • Hosting Services. If applicable, Vendor agrees to perform and provide to Client, through an acceptable, based on customary industry standards, third-party provider, hosting services to make desired website or application available on demand by users of the Internet.
2.    Client Responsibilities

Client responsibilities, unless otherwise indicated in writing, include providing all content, documents, media files, payment gateway account(s) & access, and conducting reviews in a reasonable timeframe to meet project timeline.

3.    Licenses
  • Client License. Client grants to Vendor, and Vendor accepts from Client, a nonexclusive, worldwide and royalty free license to copy, display, use and transmit on and via the Internet the Client Content, solely for the benefit of Client and in accordance with Vendor’s performance or enforcement of the Agreement.
  • Privacy. It is the policy of Vendor to respect Client’s privacy.  Unless authorized, Vendor will not disclose any personal information about Client, information in connection with Client’s use of the Services or Client Content apart from reasonably publicizing, displaying, showing, or referencing completed work under Vendor’s portfolio, without Client’s prior consent, unless Vendor has a good faith belief that such action is necessary to: (i) comply with legal process or other legal requirements of any court, governmental authority or agency; (ii) protect or defend rights, interests or property of Vendor; (iii) transfer company assets; or (iv) enforce the Agreement.
4.    Ownership
  • Ownership of Client Content. Client shall retain all right, title and interest (including copyright and other proprietary or intellectual property rights) in the Client Content and all legally protectable elements, derivative works, modifications and enhancements thereto, whether or not developed by Vendor, Client or any contractor, subcontractor or agent for Vendor or Client.
  • Ownership of Works. Except for third-party content, all graphics, designs, code or software, and Vendor Content (“Works”) shall be works made for hire and the property of Client. Client shall own all rights, title and interest (including copyright and other proprietary or intellectual property rights) in the Works and all legally protectable elements, contributions, collective works thereof or derivative works thereto.
  • Vendor Credit. Any offer of discount in consideration of Vendor’s right to (i) reasonably publicize its affiliation as the provider, maintainer, designer, and/or developer and (ii) maintain visible & legible developer credit to 1230MEDIA in the footer of every page of the web site (typically as “Site by 1230MEDIA“), at the election of the Vendor.  This credit to the Vendor may be removed, upon request by Client and full payment of discount amount. Unauthorized removal of developer credit will require an immediate payment of discount amount, with a 10% accumulating monthly penalty from the date of removal, for past due balances, considering potential negative impact on Vendor reputation.
5.    Managed Hosting Services Terms and Obligations
  • Availability of Services. Subject to the terms and conditions of the Agreement, Vendor shall contract with an acceptable, based on customary industry standards, third-party provider to provide on-going hosting services, for the desired website or application, 24 hours a day, 7 days a week, on a monthly basis (“Uptime”).  Client acknowledges that any terms and policies of the third-party provider are applicable to the services and Client.  Client agrees that from time to time, the website or application may be inaccessible or inoperable for various reasons, including (i) equipment malfunctions; (ii) periodic maintenance procedures or  repairs which Vendor or the third-party provider may undertake from time to time; or (iii) causes beyond the control of Vendor or the third-party provider or which are not reasonably foreseeable by Vendor or the third-party provider, including interruption or failure of telecommunication or digital transmission links, hostile network attacks or network congestion or other failures (collectively “Downtime”).  Vendor shall use commercially reasonable efforts to minimize any disruption, inaccessibility and/or inoperability of the website or application in connection with Downtime, whether scheduled or not.  In the event of any Downtime greater than 1% of monthly Up-time, Client shall be entitled to a pro-rata reduction of any payments due and payable to Vendor, if any, for such period.  All hosting related support service request must be submitted to the email address and are based on standard response time of two-business days or less; typically, 24 hours.  Managed Cloud Hosting services are subject to cancellation if fee is not received by monthly or annual payment due date.
  • Backups. Vendor shall arrange through the third-party provider for backup servers and telecommunications connections and maintain daily backups of content on the third-party provider backup servers.  Vendor may deploy backups to address any error or disruption of services.  Client may request deployment of such backup (additional fees may apply), to alleviate any disruption of services, to be completed within 48 hours of the request.
  • Scope of Updates. Any updates and maintenance specified under Managed Hosting Services is limited to minor changes and/or updates (such as adding/replacing text, adding/replacing image(s), performing security patch update, etc.) after project completion during the term of the agreement. Update requests beyond this scope may incur additional fees.
6.    Indemnification

Client agrees to indemnify, hold harmless and defend Vendor and its directors, officers, employees and agents from and against any action, claim, demand or liability, including reasonable attorney’s fees and costs, arising from or relating to any allegation that the Client Content infringes a third-person’s copyright or trademark right, or misappropriates a third person’s trade secrets.  Client agrees that Vendor shall have the right to participate in the defense of any such claim through counsel of its own choosing.


7.    Term and Termination
  • Term and Termination. The term of the Agreement shall commence on the Effective Date and shall continue thereafter.
  • Termination. The Agreement may be terminated, upon receipt of written notice of termination, from one party to the other party.
  • Return. Upon request, Vendor shall, in a reasonable time, deliver to Client copies of files of the services (completed or in progress), in manner that is customary standard in the industry, or provide reasonable assistance to make available to Client copies of files of the services. Beyond this, Vendor may assist, for a fee, in transferring the operational responsibility of the services to the third-party chosen by Client.  Return shall include the administration right to any domains registered by the Vendor on behalf of the Client.
8.    Confidential Information

Parties may provide to the other party, certain confidential proprietary information, trade secret, business, financial, or technical information in connection with performance of the Agreement (“Confidential Information”).  All such information shared shall be deemed Confidential Information.  Parties agree to preserve the confidentiality of all Confidential Information that is provided by the other party in connection with the Agreement.  Parties shall not, without the prior written consent of the other party, disclose or make available to any person, or use for its own or any other person’s benefit, other than as necessary in performance of its obligations under the Agreement, any Confidential Information of the other party.  At a minimum, parties shall exercise a reasonable level of care, at least the same degree of care as the party exercises for its own confidential information, to safeguard Confidential Information of the other party against improper disclosure or use.

9.    Arbitration

In the event of any dispute arising out of the Agreement, the parties agree to use their best efforts to negotiate with each other in good faith for a period of 90 days, or a longer period on which they agree, to resolve the dispute amicably.  If the parties cannot resolve the dispute through negotiation, they shall refer the dispute to binding arbitration proceedings.  The panel shall be selected within 90 days in good faith for arbitration proceedings in Houston, Texas.  The arbitration proceedings shall not exceed 180 days from the day a matter is referred to arbitration to the day the arbitration panel renders its judgment.  The arbitration judgement shall be final and binding on the parties.  The cost of arbitration shall be borne by either party or both parties, as the arbitration panel may determine.

10.  General
  • Independent Contractor. The Vendor shall be independent contractor and Client by virtue of Agreement shall not have any right, power or authority to act or create any obligation, express or implied, on behalf of the Vendor.
  • Assignment. Vendor may assign its duties or obligations under Agreement to any person or entity, in whole or in part.
  • Waiver. No waiver of any provision hereof or of any right or remedy here-under shall be effective unless in writing and signed by the party against whom such waiver is sought to be enforced.  No delay in exercising, no course of dealing with respect to, or no partial exercise of any right or remedy here-under shall constitute a waiver of any other right or remedy, or future exercise thereof.
  • Severability. If any provision of the Agreement is determined to be invalid under any applicable statute or rule of law, it is to that extent to be deemed omitted, and the balance of the Agreement shall remain enforceable.
  • Notice. All notices shall be in writing and shall be deemed to be delivered when received by certified mail or when sent by e-mail to the email address in use for ordinary business communication.
  • Law. The Agreement shall be governed in all respects by the laws of the State of Texas, without regard to its conflicts of law and/or choice of law rules or provisions.
  • Survival. The respective rights and obligations of the parties under the Agreement shall survive any termination or expiration of the Agreement.
  • Time. The parties agree that time is of the essence in the performance of the respective obligations under the Agreement.
  • Amendment. Vendor reserves the right to, at any time, reasonably modify these terms and conditions. Any such modification will be effective immediately upon public posting to this page. We encourages Clients to periodically check this page for any changes to our services terms and conditions. Continued use of Vendor services following any such modification constitutes acceptance. No other amendment, change, waiver, or discharge hereof shall be valid unless in writing and signed by both parties.
  • Entire Agreement.  The Agreement constitutes the complete and exclusive statement of all mutual understandings between the parties with respect to the subject matter hereof, superseding all prior or contemporaneous proposals, communications and understandings, oral or written, unless specified writing as “Amendment to Services Agreement” and signed by both parties.


Effective Date: January 01, 2021

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